Measurable Stand out from the crowd 1

Abtel was established in 1994 to provide both start-up and established businesses with an outsourced, telephone based marketing facility that could extend, supplement or even substitute their own in-house resource. Our clients then avoid the need to employ, train, manage and motivate additional staff and eliminate the hardware, software, telephony and office support investment required to establish an in-house telemarketing department.

Abtel's management team are all specialists in their field and experienced in telemarketing, training, ICT, marketing, administration and business development. To provide our clients with marketing solutions that are measurable, accountable and customer focussed, we recruit and train the best personnel available and provide ongoing support, encouraging individuals to develop and enhance their skills.

Each campaign has its own dedicated account manager with responsibility for the day-to-day operation and success of the campaign. Our clients then have one dedicated point of contact within Abtel to discuss progress, tactical approach. reporting etc.

Our dedicated inbound and outbound teams have made and taken millions of calls for a multitude of clients working in a wide range of business sectors including:

Finance Retail Insurance
Manufacturing Electronics Research
Medical Leisure Publishing
Software Online Banking
Industrial Mail Order Business Services





Consolidation of our clients' position in the marketplace will be effective through our ability to engage with our client's target market in an intelligent and collaborative manner.

For more information and to discuss your requirements please

Call us on 0800 591 273


It's Focussed

Every campaign is designed to maximise return for our clients. Only when our team is conversant with your proposition and your marketplace will we begin your campaign.



It’s Specific

All campaigns are built around the exact needs of our clients, whether its client retention, event attendance, order processing, data capture or a multitude of other services



It’s Intelligent

Our highly trained and motivated team will approach your marketplace in a professional and intelligent manner, nurturing and developing qualified opportunities for your organisation



It’s Measurable

Combining our bespoke software systems with a real drive to exceed expectation, every point of contact is recorded, every task actioned and every opportunity maximised


Abtel Ltd, Pitreavie Drive, Pitreavie Business Park Dunfermline, Fife, KY11 8US Registered in Scotland: Co Reg No. 147839 Tel. 01383 620520 Fax. 01383 622416