Measurable Stand out from the crowd 1
"Abtel take all our potential volunteers through a comprehensive medical screening questionnaire, often involving recording very personal and sensitive information. Accuracy of data entry is vital and we know we can rely on Abtel every time."
VOLUNTEER CO-ORDINATOR, NATIONAL MEDICAL RESEARCH ESTABLISHMENT

"Abtel have provided a dedicated appointment setting service for our sales force for over fifteen years and always represent us in a thoroughly professional and friendly manner. The management team is always available to discuss our needs and our customers regularly comment on how well they are treated on the telephone. I wouldn’t go anywhere els...
MD, NATIONAL WINDOW BLIND MANUFACTURER

"From customer inquiries to catalogue requests, card refunds to parcel tracking, Abtel do it all, and we wouldn’t be without them! Eleven out of ten!"
DIRECTOR OF ONLINE SALES – EUROPEAN FASHION HOUSE

"As a one man business I just don’t have the time to be on the phone all day – but it’s important to have a human voice to take that one call that could mean £000,s of business. Abtel provide that human voice and I would highly recommend their services."
PROPRIETOR – HR TRAINING COMPANY

"We have partnered with Abtel for order processing and payment services for our UK customers. Their fast response times and their friendly, helpful agents are a credit to them and their reporting structure is first class."
DIRECTOR – EUROPEAN MAIL ORDER COMPANY

We provide a wide range of inbound telemarketing services to our clients.

Whether its credit card transactions or competition lines, mail order processing or virtual office services, Abtel have the skills, personnel and experience to treat your customers the way you would want to be treated, making every single caller feel valued and appreciated.

Please click on the relevant links below for a case study.

Image of Abtel logo

  Virtual Office Sales Line
  Order/Registration Line Helpdesk
  Credit Transactions Competition Line
  Mail Order  

 

For more information on the range of inbound services we offer please

Call us on 0800 591 273

 

It's Focussed

Every campaign is designed to maximise return for our clients. Only when our team is conversant with your proposition and your marketplace will we begin your campaign.

 

 

It’s Specific

All campaigns are built around the exact needs of our clients, whether its client retention, event attendance, order processing, data capture or a multitude of other services

 

 

It’s Intelligent

Our highly trained and motivated team will approach your marketplace in a professional and intelligent manner, nurturing and developing qualified opportunities for your organisation

 

 

It’s Measurable

Combining our bespoke software systems with a real drive to exceed expectation, every point of contact is recorded, every task actioned and every opportunity maximised

 

Abtel Ltd, Pitreavie Drive, Pitreavie Business Park Dunfermline, Fife, KY11 8US Registered in Scotland: Co Reg No. 147839 Tel. 01383 620520 Fax. 01383 622416