Client: National Medical Research Establishment.

A nationally recognised medical research organisation needed an outsourced service to record details of volunteers phoning in to register for medical trials.

This involved Abtel designing a database to record sensitive in-depth medical information from each volunteer which would allow our client to assess the volunteer’s suitability for a variety of medical trials.

We have built up a great working relationship with our client's marketing department, which co-ordinates their national press advertising. Our client knows we can handle the increased call traffic this activity generates whilst still maintaining the professionalism and accuracy of data that is so important.


It's Focussed

Every campaign is designed to maximise return for our clients. Only when our team is conversant with your proposition and your marketplace will we begin your campaign.



It’s Specific

All campaigns are built around the exact needs of our clients, whether its client retention, event attendance, order processing, data capture or a multitude of other services



It’s Intelligent

Our highly trained and motivated team will approach your marketplace in a professional and intelligent manner, nurturing and developing qualified opportunities for your organisation



It’s Measurable

Combining our bespoke software systems with a real drive to exceed expectation, every point of contact is recorded, every task actioned and every opportunity maximised


Abtel Ltd, Pitreavie Drive, Pitreavie Business Park Dunfermline, Fife, KY11 8US Registered in Scotland: Co Reg No. 147839 Tel. 01383 620520 Fax. 01383 622416