Client: Health & Beauty Mail Order Company

Our client originally commissioned us to provide an inbound sales line to supplement their in-house resource. Such is the success and strength of our relationship that Abtel now provide a full, dedicated support facility including credit card processing, mailing, fulfilment and returns service.

We also extend the organisation’s daily operating hours as well as providing a full weekend service. We now provide the same service levels to their subsidiary companies.


It's Focussed

Every campaign is designed to maximise return for our clients. Only when our team is conversant with your proposition and your marketplace will we begin your campaign.



It’s Specific

All campaigns are built around the exact needs of our clients, whether its client retention, event attendance, order processing, data capture or a multitude of other services



It’s Intelligent

Our highly trained and motivated team will approach your marketplace in a professional and intelligent manner, nurturing and developing qualified opportunities for your organisation



It’s Measurable

Combining our bespoke software systems with a real drive to exceed expectation, every point of contact is recorded, every task actioned and every opportunity maximised


Abtel Ltd, Pitreavie Drive, Pitreavie Business Park Dunfermline, Fife, KY11 8US Registered in Scotland: Co Reg No. 147839 Tel. 01383 620520 Fax. 01383 622416