Client: Scottish Management Consultancy

When the Managing Director of a successful Management and organisational development consultancy realised his company was missing important telephone calls from clients he knew he had to address his problem. He also knew the value of having a professional and courteous person answer calls on his behalf – not a machine!

The consultancy turned to Abtel and pretty soon all of the company’s inbound call traffic was either diverted to the relevant member of their management team or e-mailed to head office on a daily basis.

This arrangement was so successful that Abtel now provide our client with a number of proactive telemarketing services when required
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It's Focussed

Every campaign is designed to maximise return for our clients. Only when our team is conversant with your proposition and your marketplace will we begin your campaign.

 

 

It’s Specific

All campaigns are built around the exact needs of our clients, whether its client retention, event attendance, order processing, data capture or a multitude of other services

 

 

It’s Intelligent

Our highly trained and motivated team will approach your marketplace in a professional and intelligent manner, nurturing and developing qualified opportunities for your organisation

 

 

It’s Measurable

Combining our bespoke software systems with a real drive to exceed expectation, every point of contact is recorded, every task actioned and every opportunity maximised

 

Abtel Ltd, Pitreavie Drive, Pitreavie Business Park Dunfermline, Fife, KY11 8US Registered in Scotland: Co Reg No. 147839 Tel. 01383 620520 Fax. 01383 622416